Built for Scale

Hybrid cloud, data centre and security — built for a manufacturer selling into global markets.

Hybrid Cloud, Data Center, and Cybersecurity Infrastructure for a Leading FMCG Manufacturer | Industry: FMCG / Manufacturing (Export-Oriented)

Customer Context

A leading agarbatti (incense) manufacturing company, with 2,000+ employees spread across the country and into neighboring markets, needed a robust, centrally managed IT infrastructure to support its growing manufacturing and export operations — including a field sales force constantly on the move.

Business Challenge

As a large, geographically distributed manufacturing organization, the client needed reliable, secure IT infrastructure spanning data center, cloud, backup, and disaster recovery — supporting operations across multiple locations domestically and internationally. With over 1,000 users online at a time, including a sales team working from the field rather than fixed offices, the infrastructure also needed to deliver real-time connectivity to a mobile workforce, not just office-based staff.

Why It Mattered

For a manufacturer operating at this scale, with operations spread across the country and beyond, IT downtime or data loss doesn’t stay contained to one location — it can disrupt production, exports, and business continuity across the entire operation. For the sales organization specifically, real-time access to systems while on the move directly affects order-taking, customer response time, and revenue — making mobile connectivity as business-critical as the core data center itself.

Danush’s Role

Danush was engaged to design and manage the client’s core IT infrastructure — spanning data center, Azure cloud, hybrid on-premise/cloud environment, backup, disaster recovery, cybersecurity, and end-user computing support — delivered under defined SLA-based service levels.

Solution

  • Data center setup
  • Azure cloud infrastructure
  • Hybrid on-premise and cloud environment, balancing control and scalability
  • Real-time connectivity supporting a mobile sales force working on the move
  • Support for 1,000+ concurrent online users
  • Backup and Disaster Recovery (DR)
  • Cybersecurity controls
  • End-user computing (EUC) support across the organization
  • SLA-based service levels governing ongoing support and performance

Execution Capability

This engagement demonstrates Danush’s ability to design and manage a hybrid cloud and on-premise infrastructure for a large, distributed manufacturing organization — supporting over 1,000 concurrent users across fixed locations and a mobile sales force, across multiple countries, under clearly defined, accountable service levels.

Business Outcome

  • Delivered a hybrid Azure cloud and on-premise infrastructure supporting a 2,000+ employee manufacturing organization
  • Enabled real-time connectivity for a mobile sales force working across the country and neighboring markets
  • Supported 1,000+ concurrent online users across the organization
  • Established backup and disaster recovery capability to protect business continuity
  • Implemented cybersecurity controls to protect a geographically distributed operation
  • Delivered ongoing end-user computing support governed by defined SLAs

Why This Matters to a Similar Prospect

Manufacturing organizations with distributed operations and field-based teams need infrastructure that goes beyond the office — delivering the same real-time reliability to a mobile sales force as to a fixed data center. This engagement demonstrates Danush’s ability to deliver and manage hybrid cloud infrastructure at scale, for both fixed and mobile users, under clear, accountable service levels.