Technology in Retail

According to a Zdnet Report, Infrastructure including IT infrastructure will drive the retail store experiences of the future. Technologies like wearables, RFID tagging, iBeacon, interactive digital displays, and facial recognition (to name just a few) are reshaping the way retailers craft in-store experiences for their customers.

Retailers are constantly seeking technologies to both bolster customer experience and increase efficiency – and of course the two are interrelated. Stores as social destinations. Stores can become social gathering places, pleasurable to visit from start to finish.

Stores as efficient fulfilment centres. In other cases, retailers are evolving into service centres as Omni channel commerce brings together virtual and physical worlds. Yet the same in-store technologies are critical to bolstering service experiences for fulfilment of cross-channel sales.

To ensure that the best technologies are chosen — and then that those technologies work consistently – IT infrastructure teams will have to bring strong support to the table.

Danush’s network support capabilities come handy. For example, where, in-store technologies are increasingly supported by a network. Losing network in an experience store is equivalent to losing power. For Retail stores, Danush can provide –

  • Remote monitoring in a multi-network scenario
  • Cabling to network infrastructure setup
  • Closed Circuit television solutions
  • Server and Storage solutions
  • End user and Desktop support
  • Point of Sale support

….. without data, you’re just another person with an opinion.

W Edwards Deming