IT Managed Services

We drive your IT, while you drive your Business

Delivering Peace of Mind

It is very important in today’s world for a company to create marked differentiation in your business from your competition. One of the ways to do this is to have an IT partner to help you with day-to-day management of your IT Infrastructure. When this is safely done, it frees up the top leadership to focus on growth areas for the company. Armed with Technology Solutions your business needs, Danush is uniquely poised as the perfect partner for your IT Operations & Needs.

We have the expertise and support that is required to provide your company top line solutions. When you partner with us, you are accessing our comprehensive geographic coverage, your risks are reduced, you are able to focus more on your core business, you have access to our flexible coverage plans, you have access to an enhanced skill base, you access the latest technology, you are able to adapt to changing business conditions and your costs optimized and are predictable.

Business Benefits

  • Reduced Risks
  • Proactive Solutions
  • Controlled + Predictable Spending
  • Level the Playing Field – Larger companies typically will have full time professional. Small to medium business can’t afford that luxury.
  • Compliance and Security
  • Lowered Costs
  • Access to IT Professionals
  • Vendor Management
  • New Technology
  • Faster Response Time
  • Stay Focused on Business
  • Free-up Internal IT team for projects
  • Transparency, Weekly MIS Reports & Measurable Service Delivery

Our Offerings

Network

  • Local Area Network
  • Wide Area Network
  • Voice Network
  • Data Center

Server & Storage

  • Server Virtualisation
  • Storage
  • Hybrid Cloud

End Computing

  • Desktops
  • Thin Clients
  • Virtual Desktops
  • Mobility / BYOD

Applications

  • System Softwares
  • Directory Services
  • Business Software
  • Messaging & Collaboration
  • Database
  • Web Applications

Security

  • Disaster Recovery
  • Business Continuity
  • Backup & Restore
  • Cyber Security & Firewall
  • End Point Security

IT Service Management

  • 24×7 NoC
  • Service Desk
  • Standard Managed Services
  • Professional Managed Services
  • Enterprise Managed Services

Our Service Desk – Which makes us Great

IT Service desk is here to connect your employees with Technology to add value to your business.

The Service Desk and Incident Management process aims to restore IT Services to defined Service Levels as quickly as possible.

  • Single place to report all the issues
  • Ticketing registration
  • Provides systematic approach
  • Transparency
  • Historical logs
  • MIS reports
  • Proactive & Preventive
  • Performance Surveys
  • Assured Service Levels  (SLAs)
  • Remote Support
  • Onsite Support
  • 98% Annual Client Retention
  • Rapid Guaranteed Response Times
  • Qualified Engineering Staff
  • Preventive Maintenance Packages
  • Competitive Pricing
  • 24×7 Monitoring Options

  • Reduced Overall Costs: Utilizing Danush L1, L2 & L3 resources, increased productivity, and increased efficiency reduces the overall cost of the solution and ownership.
  • Quality Process: Danush ITSM processes and standards will provide a managed environment and ensure delivery quality.

any practice doesn’t make perfect. Only best practice makes perfect.

Vince Lombardi